ALL ABOUT *CLEARANCE*
All items we list on our site ship direct to you from the manufacturer. Several times a year, each manufacturer, will put out a list of styles, colors, prints or sizes that they have decided to drop from their offering. Once they publish this list of discontinued items, the garment is no longer able to be sent back for return or exchange. All sales are to be final. Hence any item marked *CLEARANCE* at the time of purchase on our site is not able to be returned for refund or exchange.
So why do they discontinue your favorite style, color or print? The number one reason for an item to be dropped from a line would be that it did not meet sales expectations. If a style, color or print, does not have enough volume in sales, then they are not cost effective to keep in production and to take up warehouse space. The manufacturer would much rather use those production and warehouse resources on items that already have or have the potential for increased sales.
Another reason for dropping a particular print is the inability to find a sustainable source for the print fabric. Many bolts of print fabric are produced on a one and done basis by the fabric mills. They do one production run and then move on to the next fresh print. Some of the manufacturers do, on occasion, have a “re-orderable” print. Meaning they have either purchased a large quantity of a specific print fabric to ensure the ability to produce garments in that print for a minimum of one year or the fabric mill has committed to producing that print for a specified length of time.
On solid colors the most common reason for a color being discontinued is that it was brought into the line as a seasonal color. You may notice in the Spring line several bright sunny colors and in the Fall line several deep rich colors. They call these “Fashion Colors”. They are produced for a specific season and then they are allowed to sell through until the stock is depleted.
All clearance items are on our site on a “while supplies last” basis. If you are shopping and place a *CLEARANCE* item in your cart, and when viewing the shopping cart, if it indicates the style, color or size you requested is not in stock, that means they are sold out and you should remove this item from your shopping cart.
We get updated inventory from the manufacturers once every 24 hours. Orders are processed on a first come, first serve basis. Sometimes if stock is very low on an item, and you place an order for an item and it may appear to be in stock, but if another customer’s order that processed before yours, has taken the few pieces that were available, we would not be able then to fill your order. You would receive an email notice of the item being sold out and a refund to your method of payment used for the order.
During our normal business hours, our customer service staff would be happy to check stock on any item for you. We can help you with that by live chat, phone 855-391-9200 or email customerservice@uniformsandscrubs.com.
You will see *CLEARANCE* items throughout our site under the different brand or garment headings. You can see all the *CLEARANCE* items at once by going to the top of the page, the drop down list under the heading of SALE will have a link to the full list of *CLEARANCE* items. https://www.uniformsandscrubs.com/clearance.html
We hope this has been helpful. We strive to give you the tools that will make your uniform shopping experience efficient and fruitful. An educated customer is our best shopper!
Thank you for shopping with UniformsAndScrubs.com!
