PREFERED FORM OF COMMUNICATION
Just so you know how old I am; when I was in school, we didn’t have cell phones and we didn’t have internet. Most homes had land line phones with rotary dial. Telephone numbers began with letters called exchange names. My childhood phone number was MIssion5-3992; that would have been dialed at 645-3992. I can even remember our phone being a party line. Imagine having to listen for your specific ring to know if the call was for you or your neighbor and picking up the phone to make a call to find your neighbor was already on the line. If you called and they were on the phone, you got a busy signal and if they were not home it just rang and rang, with no option to leave a message. On average a letter took at least a week by mail to get across the state.
Today, if I call to talk to one of my kids or grandkids, they want to know why I didn’t just text them. I find out what is going on with my family through Facebook or some other form of social media; Twitter, SnapChat, or Instagram just to name a few. I received more Ecards for my birthday and Christmas than I did snail mail cards. My how things have changed!
I’m not 100% comfortable with all this nonverbal communication when it comes to my family, but I can certainly see how it has been helpful in our business life.
At UniformsAndScrubs.com we strive to offer total access to our knowledgeable staff by live chat, email, fax and phone. Our live chat and our phones are manned by real people, not a machine, during normal business hours M-F 8:30am– 4:30pm CST. You can also use these options to reach out to us outside of our business hours and we will respond to you on the next business day.
Our live chat option through our web site allows us to supply you with instant information about your current order or to help you find a specific item quickly by giving you a direct link to the item. No more hunting; let us do that for you! We can check stock on an item or check a date for availability on an out of stock item before you submit your order. Our staff is very knowledgeable about the products and can answer almost any question, but if we don’t know the answer, give us just a moment and we will find it for you. This is a great tool for our customers.
We will respond to email communication usually on the same day, depending on the time of day it is sent, or on the next business day. We can answer product questions or respond to bid/quote requests, and also supply you with a copy of your order receipt or your tracking information by email.
So, whatever your preferred form of communication; chat, phone, fax, or email, we are there to help.
Our toll free phone number is 855-391-9200
Our fax number is 636-391-9205
Our email address is customerservice@uniformsandscrubs.com
Please also look for us on Facebook and like our page for some great offers and announcements.
